Shipping and Returns
Shipping
PLEASE NOTE: AS YOU KNOW, CANADA POST IS ON STRIKE. PLEASE CALL THE SHOP BEFORE PLACING YOUR ORDER FOR SHIPPING RATES FROM UPS & PUROLATOR. WE WILL DO OUR BEST TO GET THE BEST SHIPPING RATE AS POSSIBLE OR TAKE A PERCENTAGE OFF THE SALE PRICE TO MAKE IT MORE RESONABLE. 905-549-1043
- Please allow 2-4 business days for orders to be fulfilled
- Shipping rates based on weight & size of product
- Free curbside pickup & Free shipping in Hamilton
Curbside Pick Up @ Shop
Please allow 2- 4 business days for orders to be fulfilled
Returns
- Items purchased online must be returned within 14 days of purchase.
- All returns must be in original packaging, unused and in new saleable condition. All labels and tags must still be intact and the item cannot show any signs of wear or use. If the item is considered used – no credit is issued and the item is sent back.
- Neoprene products, masks & snorkels are not returnable.
- The best way to make a purchase is to come into the shop & try the gear on. We are here to help.
Process
- Please call Bob’s Scuba Shop for prior approval of return, no merchandise will be accepted without this approval. 905-549-1043